Cosher CRM is a complex database of customers, suppliers, partners, and employees of the company. Its task is to preserve the history of communications and segment customers. The coordinated client database allows quickly to find the information you need and build suitable interaction. All analytics are updated online. The rapid response system minimizes the waiting time and order processing.
Moreover, the database of Cosher CRM is integrated with the call-center (operator panel). The answering machine receives an incoming call and the order appears in the operator's queue.
You can fully control the production cycle: aggregate transaction amounts, monitor the operators' call and find the most effective sources to find new customers. Synchronization with the accounting system makes it possible to flexibly configure business processes: client order compilation and configuration, online transaction monitoring.
Automated process of communication with suppliers and implemented warehouse accounting allows you to conduct an international business with a synchronized financial report on the work of partner courier services.
The program can be flexibly customized for an individual project to increase cost efficiency by optimizing the order processing system.
- PHP 7.3
- MySQL 5.7
- Third party couriers system integration